1. #1
    Unregistered

    What is BPO? Is it a job? If yes, How to get that job? Is it a good job to do after completing B.Tech?

    What is BPO? Is it a job? If yes, How to get that job? Is it a good job to do after completing B.Tech?





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  3. #2
    vipul sharma
    Join Date
    May 2011
    Location
    india
    Posts
    907

    Re: What is BPO? Is it a job? If yes, How to get that job? Is it a good job to do after completing B.Tech?

    BPO is the abbrevation for Business process outsourcing .BPO refers to outsourcing certain
    services of a company to a third party or company. It is like a contract in which a company
    may give a contract to a third party to execute various kind of services for it. Such services
    may include IT services, business solutions , back office services and functions like accounting,
    human resources etc, front office services like customer service, and sales and marketing functions also.
    Most of the BPO services are focused on Information technology sector which is described by a term
    ITES which means Information technology Enabled services.In the past two or three years several new kind
    of outsourcings have evolved namely KPO- Knowledge process outsourcing and LPO-Legal process outsourcing.
    There are various kinds of jobs in BPO sector.You can get a job in operations, IT, facilities, finance, HR etc.
    There are voice processe and non voice processes in BPO. For getting a job in a good BPO you need to have
    excellent communication skills, customer service orientation and ability to work under pressure and shifts.
    Some big BPO's offer excellent salaries. Many engineers nowadays work in BPO due to lack of opportunities
    and increased competition in engineering sector. In long term BPO may not be a good option for a engineer.
    Afterall BPO only requires good communication skills and they have nothing to do with your engineering background.
    So you must focus on getting a job in core engineering sector first.




  4. #3
    Raju Orsu
    Join Date
    Sep 2011
    Location
    Hyderabad
    Posts
    125

    Re: What is BPO? Is it a job? If yes, How to get that job? Is it a good job to do after completing B.Tech?

    BPO means Business Process Outsourcing, where this companies will get projects from foreign companies. these people will those activities instead of them.It is purely like call center and technical support. here customer will make a call to you then you have to solve their queries through phone call.

    for this post you have good communication skills,specially voice and accent,
    voice should be loud and clarity.
    ready to do night shift because almost all BPO companies works in night time only i.e US and UK timings.

    you said your a engineering student, it is not correct to you. you better try in software industry many of the companies are recruiting engineering graduates.

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